What’s your return policy?
Sabrent offers a 30-day return policy for most products purchased directly from Sabrent.com. If you’re not completely satisfied with your purchase, you can request a return or exchange within this period.
- Return Window:
You may return products within 30 days of the delivery date for a refund or replacement.
- Eligible Products:
Items must be returned in their original condition and packaging, with all included accessories.
- How to Start a Return:
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- Contact Sabrent Customer Support to request a Return Merchandise Authorization (RMA).
- Provide your order number, contact information, and the reason for the return.
- Once approved, you’ll receive return instructions and an RMA number that must be included in your package.
- Customer Support Contact:
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- Phone: +1 (323) 266-0911
- Online: Contact Form
- Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
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- Refunds:
Once your return is received and inspected, your refund will be processed back to the original payment method.
- Shipping Costs:
Return shipping may be covered for defective or damaged products. For other reasons (e.g., change of mind), shipping costs may apply.
Tips:
- Always keep your original packaging until you’re sure you want to keep the item.
- For purchases made through Amazon or other retailers, returns must be initiated through the original place of purchase.
- For items outside the 30-day window, your product may still be covered under warranty. See our Warranty Policy for details.
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- December 23, 2025
- 9:13 am