Overview

If your SSD isn’t appearing on your device, it may need formatting, proper seating, or driver recognition. This guide helps you locate and prepare your SSD.

What You Need

• Your SSD
• Sabrent enclosure/docking station (if applicable)
• Windows or macOS device

Step-by-Step Instructions

1. Check Physical Connection

• Ensure the SSD is firmly seated in the M.2 or 2.5” slot.
• Confirm the enclosure or adapter is fully plugged in.

2. Open Disk Management (Windows)

• Right-click Start → Disk Management.
• Look for an Unallocated disk.
• If found, right-click and choose New Simple Volume.

3. Use Disk Utility (macOS)

• Open Disk Utility.
• Look under View → Show All Devices.
• Erase and format if needed.

4. Confirm Compatibility
NVMe SSDs require NVMe-compatible slots; SATA SSDs require SATA support.

Troubleshooting Notes

• Some enclosures support only NVMe or only SATA—mixed drives won’t appear.
• macOS may hide unformatted drives until manually shown.

Extra Tips

• Always initialize new SSDs before use.
• Try another USB port to confirm host power.