Orders may be canceled before they have been dispatched, though we cannot guarantee that every cancellation will be possible. If your order has already shipped, please follow our return policy to request a replacement or refund.

• Before Shipping: Contact Sabrent customer support as soon as possible to attempt cancellation.
• After Shipping: Once the order is on its way, it cannot be canceled. You can return it for a refund or exchange once it arrives.

Sabrent Customer Support:

• Phone: +1 (323) 266-0911
• Hours: Monday to Friday, 9:00 AM – 5:00 PM EST