Returns must be initiated within 30 days of receiving your order. Items must be unused and in the original packaging.

If you need to return a Sabrent product, our team is here to help. Returns are generally handled through our Return Merchandise Authorization (RMA) process to ensure your product is replaced or refunded properly.

Details:

   1. Check Eligibility:

• Products purchased directly from Sabrent.com are eligible for a 30-day return window.
• Outside the 30-day period, warranty coverage may apply instead.

   2. Contact Sabrent Customer Support:

• Provide your order number, contact details, and a brief description of the reason for the return.
• Attach photos if the item is damaged.
• Customer Support Contact:
  • Phone: +1 (323) 266-0911
  • Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
  • Online: Contact Form

   3. Receive RMA Number:

• If your return is approved, you’ll be issued an RMA number.
• This number must be included with your returned item for proper processing.

   4. Ship the Item Back:

• Pack the product securely in its original packaging.
• Follow any shipping instructions provided by the support team.

   5. Replacement or Refund:

• Once the item is received and inspected, Sabrent will process a replacement or refund according to your request.